Sorry! Unfortunately we have not been able to verify your age at this time.

Your details will not be saved and your order will not be processed until further steps are taken.

If you are over 18 and would like to continue with your order, you can submit a valid proof of age document* to our Vype Customer Care team for conformation on the age verification check.

To do this, please send the below details in an email to info@vype.co.nz.

  • Full name
  • Address, including postcode
  • Telephone number
  • Email address
  • Date of birth
  • Proof of age

A member of the Vype Customer Care team will review your details and get in touch to continue your order.

* Proof of age to be either photograph page of a valid passport or the photograph counterpart of a valid driving license.

Vype may keep the information that you provide in accordance with our record keeping policies, including to assist with any future orders that you may place. For further information on privacy see our Privacy Policy at www.vype.co.nz/privacy